Question 1

How does Stripdo save me money?

Accepted Answer

Stripe typically charges 0.4-0.5% per paid invoice up to $2. Stripdo helps you avoid that extra fee by allowing you to generate and send invoices directly. You simply connect your Stripe account, and whenever you receive a transaction, Stripdo automatically creates and emails the invoice to your customer - bypassing Stripe's invoicing fee while still ensuring a seamless billing experience. You can also generate invoices for past transactions.

Question 2

Will my Stripe account get banned by using this?

Accepted Answer

No. Stripdo simply uses your own Stripe API key to generate and email invoices, which is fully permitted under Stripe's terms of service. Stripe allows external tools and integrations to enhance or customize functionality through its APIs, so you're not violating any rules by using our software. We don't process payments independently - we only help automate and streamline the invoicing process on top of your existing Stripe account.

Question 3

How does Stripdo work?

Accepted Answer

Connect your Stripe account with a restricted API key, and Stripdo sets up a webhook automatically. Every time a payment comes through Stripe, Stripdo generates a professional PDF invoice and emails it directly to your customer. No code, no setup wizard - it takes under a minute to get started.

Question 4

Can I generate invoices for past Stripe transactions?

Accepted Answer

Yes. Stripdo lets you sync and generate invoices for your existing Stripe transactions, not just new ones. You can catch up on any past payments that need invoices.

Question 5

How much does Stripe charge for invoicing?

Accepted Answer

Stripe charges 0.4% of the invoice amount (up to $2 per invoice) on top of their standard payment processing fees. For businesses sending hundreds of invoices per month, these fees add up quickly. Stripdo replaces Stripe's built-in invoicing for a flat $39/year with no per-invoice fees.

Question 6

Can I customize the invoice template and branding?

Accepted Answer

Yes. You can add your company logo, business details, and customize the invoice layout. Each invoice is generated as a professional PDF that matches your brand and is emailed directly to your customer.

Question 7

Does Stripdo handle EU VAT and reverse charge?

Accepted Answer

Yes. Stripdo automatically detects whether your buyer is in the EU, has a VAT number, or is outside the EU — and applies the correct tax treatment. For EU B2B sales, it applies 0% reverse charge with the Article 194/196 notation. For non-EU buyers, it adds an export notation. For domestic sales, it applies your local VAT rate. Seller and buyer tax IDs are shown on every invoice.

Question 8

Which countries are supported?

Accepted Answer

Stripdo works for sellers in any country. For EU sellers, it supports all 27 EU member states with automatic VAT treatment detection — including reverse charge, domestic VAT, and export of services. Invoices are generated with locale-aware date and currency formatting, and support 100+ currencies from Stripe.

Question 9

Do I need to configure VAT rules manually?

Accepted Answer

Not really. During onboarding you set your company country, VAT number, and default VAT rate (or mark yourself as VAT exempt). After that, Stripdo handles everything automatically. It reads the buyer's country and tax ID from Stripe and determines the correct VAT treatment: domestic VAT at your rate, 0% reverse charge for EU B2B, or 0% export for non-EU buyers. No tax tables or rule configuration needed.

Question 10

What is your refund policy?

Accepted Answer

We have a flexible refund policy providing hassle-free refunds if you are not satisfied. Specific details on eligibility, timelines, and how to request a refund can be found in our terms and conditions.

Question 11

How is my data secured?

Accepted Answer

We take data security very seriously. Our application is hosted on Amazon Web Services (AWS), which provides a robust, scalable, and compliant infrastructure. We also leverage AWS Key Management Service (KMS) to encrypt sensitive data - such as your Stripe keys - at rest and in transit. This ensures that only authorized processes can access your information, keeping your data protected at all times.

Question 12

What Stripe permissions does Stripdo need?

Accepted Answer

Stripdo only requires a restricted API key with read access to your charges, customers, and invoices. We never have access to your full Stripe account and cannot initiate payments or modify your settings.

Question 13

Is there a free alternative to Stripe invoicing?

Accepted Answer

Stripdo offers a free plan that lets you generate up to 100 invoices per month from your Stripe payments. Unlike Stripe's built-in invoicing which charges per invoice, you can get started with Stripdo at no cost and upgrade to the Pro plan ($39/year) for unlimited invoices.

Question 14

How do I send automatic invoices from Stripe?

Accepted Answer

With Stripdo, invoices are sent automatically. Once you connect your Stripe account, every new payment triggers an invoice that gets emailed to your customer within seconds. There is no manual work required - the entire process is fully automated.

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